Stop Gambling on Black Box AI: The Debt Catalyst AI Accelerator for Guaranteed Performance

Let’s be direct. The debt industry is obsessed with AI, but most of what’s being sold is a liability masquerading as a solution. Vendors are pushing “magic” algorithms with no transparency, no compliance framework, and no accountability. They promise you the future and hand you a black box full of regulatory risk. That isn’t innovation — it’s a lawsuit waiting to happen.

In my work on the Debt Catalyst, I argued that the future of this business would shift from who has the best price to who has the best intelligence. That future is here. But intelligence without control is just noise.

That’s why I’m launching the AI-in-Collections Accelerator. This is not another vague AI promise. It’s a rigorous, compliance-first system designed to do two things: radically increase your recovery rates and wrap your entire operation in a bulletproof compliance shield. You don’t just get tools — you get measurable results.

The Core Principle: Compliance-First AI

While others lead with flashy demos, we lead with governance. The CFPB and other regulators don’t care how impressive your lift is if you achieved it by breaking the rules. The AI-in-Collections Accelerator is built on a foundation of control, documentation, and defensibility.

• Model Governance Templates: You don’t just get a model, you get the playbook. We provide comprehensive governance documents that explain how the models work, so you can defend your process to any board, auditor, or regulator.
• CFPB / UDAP Risk Controls: Controls for FDCPA, TCPA, and UDAP are hard-wired into the system, flagging and preventing compliance breaches in real time.
• Consent & Omnichannel Compliance: We solve the consent nightmare. The platform manages and tracks consumer consent for SMS, email, and IVR, enabling true omnichannel collections without crippling compliance risk.
• Sandboxed Pilots: No need to bet the farm. We run a controlled, sandboxed pilot on a segment of your portfolio to prove effectiveness and safety before full rollout.

Our Commitment: KPI-Linked Engagements

Talk is cheap. Results are everything. I don’t sell software; I sell outcomes. Every engagement is tied to concrete, measurable improvements in your KPIs. We agree on targets in advance — and then we execute.

We focus on guaranteed, verifiable performance improvements in:

• Right-Party Contact (RPC) Rate: Predictive analytics identify the right person, right time, and right channel, driving immediate lift in RPC.
• Liquidation Lift: We deliver measurable increases in gross collections, with case benchmarks by asset class.
• Complaint Rate Reduction: Speech analytics and real-time agent guidance help de-escalate problem calls, reducing consumer complaints.
• QA Error Reduction: Move from manual review of 2% of calls to automated analysis of 100%. Every deviation is flagged, driving QA errors toward near-zero.

The 8-Week Pilot Playbook: Your Path to AI Dominance

We use a proven, step-by-step implementation path to get you from kickoff to ROI in under 12 weeks. The accelerator includes full deployment and optimization of a tailored collections tech stack:

• Intelligent Dialer, Chatbot & IVR: Digital self-service and automated contact tools collect the “easy money,” freeing agents to focus on high-value accounts.
• Speech-to-Text QA: A complete speech analytics system enables 100% call monitoring and structured QA workflows.
• Right-Channel Decisioning: Our engine determines the best channel for each account — phone, text, or email — based on probability of contact and payment.
• Board-Ready Reporting: At the end of the pilot, you receive a comprehensive report detailing performance against each KPI, total ROI, and a scaling roadmap. It’s the business case you need to justify full investment.

The Bottom Line

You can keep operating on gut instinct and random call sampling — or you can move to a system of total intelligence and control. Stop gambling on unregulated, opaque AI toys. It’s time to invest in a compliant, high-performance collections engine.

This is how you win in the new era of debt.