The “Debt Collection Compliance Handbook” is a guide designed to help debt collectors, agencies, and financial professionals understand and follow the legal and ethical standards in the debt collection industry. It covers key regulations like the Fair Debt Collection Practices Act (FDCPA), compliance requirements, communication rules, record-keeping practices, and strategies to avoid legal risks while maintaining professionalism and consumer trust.
Protect your agency, your clients, and your reputation.
Compliance is the backbone of every successful collection agency — and this handbook simplifies complex laws into clear, actionable guidance.
Learn how to:
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Stay compliant with FDCPA, CFPB, and state-specific regulations.
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Implement internal compliance monitoring and audit systems.
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Manage consumer data privacy, call recording, and dispute resolution.
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Train your staff effectively to reduce regulatory risk.
🧠 Best for: Compliance officers, legal teams, and agency owners committed to ethical, sustainable operations.
